INSPECTION POLICY

To ensure maximum protection of customers' rights when shopping on the website https://arivn.com/, Arivn.com offers a policy allowing customers to inspect, review, and co-check the items with the delivery staff upon receipt. This means that when you receive your package from the delivery staff, you are allowed to open it and check the product's external condition before making payment.

Note:

- Please check if the product matches your order: Is the quantity and model correct as described? Are there any damages, such as breakage or dents, during transportation? The inspection may include verifying the product's seal, anti-counterfeit label, and matching the product with the invoice. However, you are not allowed to test or use the product.

- If you have a family member or friend receiving the order on your behalf, they should carefully inspect the items before accepting them.

- If the delivery staff asks you to sign a co-inspection confirmation form (indicating you have checked and received the items as ordered), make sure to fully exercise your rights under the co-inspection policy of https://arivn.com/before signing.

- If during the co-inspection you find the product is incorrect or shows signs of damage, you have the right to refuse the delivery.

- For more details, please contact us via hotline: 081.531.3838 or email: [email protected]